If you are not completely satisfied with your purchase, simply return it in its original condition (including all product, paperwork , boxes and packing material) within 7 days of the purchase date and we'll give you a full refund of the product. The product must be in its original condition with no signs of wear or abuse. You are responsible for return shipping of the product. We do not credit the original shipping charges toward the return. In the event that you must return an item, you must first contact us to obtain a return authorization number. We will not accept returns without prior authorization.
You may contact us by email at:
The Music Man does not warrant product descriptions, pictures, prices, or other content of this site as accurate, complete, reliable, current, or error-free. If a product offered by The Music Man itself is not as described, your sole remedy is to return it in unused condition under the conditions of our return policy. If you have not already been shipped a product, or if you cannot return your product under the terms of our return policy, then you are not eligible for any remedy.
Trees are a product of nature. Like fingerprints, or snowflakes, no two pieces of wood are alike. Wood will have unique traits including: darker or lighter color, wider or tighter grain pattern, bear claw, flaming, quilting, dark or unique grain lines, and variances in color absorption and all of which are not deemed as a defects, but rather uniqueness or character. Cracked wood is a defect, visual aspects in or on the wood are not.
THE MUSIC MAN
5757 WHITMORE LAKE ROAD, SUITE 1200
BRIGHTON, MI 48116
(810) 227 - 9440